What your assessments pay for:

The Association is responsible for paying all operating expenses as well as maintaining funding for the reserves account. Expenses will vary based upon each Association’s particular amenities.

The following is an abridged list of items that your homeowner assessments pay for:

• The ongoing, general maintenance of all common areas owned by the Association (e.g. landscaping, pool, irrigation, pest control, janitorial services, etc.).
• Utilities (water, electricity, phones, trash collection).
• Repairs and general maintenance of Association property such as the amenity center, play ground equipment, walking trails, and fencing.
• Legal and accounting services.
• Professional association management.
• Insurance.
• Property taxes.
• Inspections and permits (pool, fire extinguishers).
• Administrative costs such as communications with members (postage, office supplies, etc.).
• Newsletters, website and signage.
• Enforcement of Association rules and restrictions.
• Social events and member activities.

The following payment options are available:

1. Payments can be made by check or money order. Please make the check payable to your community and send to PO Box 92649, Austin, TX 78709. No cash is accepted.
2. Credit cards and E-checks are available through this website. Please click on “Online Payments.”
3. You can prepay your quarterly or monthly assessments at any time. A credit will be posted to your account. No discounts are allowed for advance payment of assessments.

Unfortunately, failure to receive an invoice or coupons does not waive late penalties. Members are responsible for timely payment of assessments regardless of receiving a notice from the Association.

Removal of penalties will be considered only if the owner submits a request in writing to the Board of Directors along with a reason for late payment and a late fee has not been waived previously. Set up a reminder of when the assessments are due in your community in case you misplace your invoice or coupons or don’t receive a statement.

Please contact CAM if your community distributes coupons and you did not receive yours prior to the new year.

A resale certificate is a real estate form that should be made available to a buyer prior to closing on a property.

What is included with the resale certificate? The resale certificate, all governing documents including revisions or amendments, proof of insurance, the Association’s current annual budget and a current balance sheet.

Who should request the resale certificate? Title company, Realtor or seller

How do you request a resale certificate? The requestor (usually the title agent or Realtor) calls (512-288-2376) or faxes CAM (512-288-2389) and provides the necessary closing information.

How much does the resale certificate cost? The certificate is $150 which is payable upon pick up of the resale certificate package.

Are there any other fees associated with selling my home that are payable to the management company? A transfer fee of $100 is also due.

How long does it take for a resale certificate to be prepared? It takes three business days for the resale certificate to be available for pick up. A rush fee of $100 is charged to have it ready sooner than three business days.

• Assistance to the Board of Directors
  Provide administrative assistance to the Board including meeting notifications, agendas, minutes, and communications. Organize, attend and participate in Board meetings. Act as liaison between Board and Association members and contractors.
• Community Review and Member Relations
  Review the community for violations of restrictions and the condition of the Association’s common property. Review maintenance requests, suggestions and comments from members. Maintain a telephone number to receive communications and report member concerns to the Board.
• Committees
  Assist with the establishment and operation of Association committees to promote member involvement and enhance the community.
• Maintenance of Property
  Solicit, analyze and negotiate contracts for services including landscaping, maintenance, janitorial. Ensure that Association property is properly maintained within the guidelines of the Association budget. Resolve non-critical maintenance requirements and emergencies related to Association owned property. Prepare an inventory for all Association property.
• Organizational Documents
  Review Association governing documents and make recommendations to the Board for changes to the documents to meet the needs of the Association.
• Architectural Control Committee
  Assist with the operation of the Architectural Control Committee and the establishment of architectural rules and regulations of the Association.
• Insurance
  Assist the Board in establishing specifications for the Association’s insurance requirements and obtain insurance bids. Coordinate the investigation, negotiation, and settlement of all claims based on damages to the Association’s property.
• Annual Meeting
  Organize and attend the Annual Meeting of the Association including preparing notices, proxies, agendas and ballots.
• Annual Budget
  Prepare an annual budget for the Association with sufficient detail to reflect expected operations.
• Monthly Financial Reports
  Prepare the following monthly financial statements and send to Association treasurer:
  • Executive Summary
  • Balance Sheet
  • Income/Expense Report
  • General Ledger
  • Vendor Check Register
  • Bank Account Registers
  • Bank Account Reconciliation Statements
  • Copies of Bank Statements
  • Deposit Reports
  • Owner Account Report
  • Copies of Paid Invoices
• Collection of Assessments
  Produce and distribute payment coupons or invoices to Association members. Collect assessments due from the members of the Association. Mail delinquency notices to members in arrears on assessments and perform reasonable collection efforts.
• Payment of Expenses
  Make all required disbursements for the Association as evidenced by invoices, written bills or statements as provided in the budget or as approved by the Board.
• Year-End Financial Statements, Tax Returns, and Audits
  Prepare a year-end statement of operations and coordinate with the Association’s CPA in the preparation of tax reports and audits.
• Service Contracts and Professional Services
  Negotiate contracts for utilities for electricity, gas, telephone, security, pest control, landscaping and other services as required by the Association. Engage accounting, legal and other professional services as required by the Board.
• Long-term Maintenance Plan
  Coordinate with a reserve study specialists at the direction of the Board to determine long term projection of adequate funds and prepare a long-term maintenance plan for Association property.
• Emergencies
  Establish and implement procedures for resolving emergencies involving Association property on a 24-hour basis.
• Records and Files
  Collect, organize and maintain all available Association records regarding governing documents, lists of owners, correspondence, community rules, site plans, blueprints, specifications and other documents as the Board deems necessary.
• Bank Account
  Establish bank accounts for the Association including operating, savings, and reserves funds in federally insured accounts as approved by the Board.
• Real Estate Taxes
  Arrange for the payment of real estate taxes for Association property. Make timely recommendations regarding potential appeals of tax assessments.

The list of management responsibilities above is not necessarily complete or may not specifically apply to every community managed by CAM. We recognize that community associations’ needs and expectations change and the management duties may need to be re-defined accordingly. There may be tasks, duties or other responsibilities that the Board asks us to incorporate into the management contract from time to time.